You can describe the problem by voice or by text. The instructor asks one focused question at a time.

Brand, model, and fault are evaluated. The exact part or repair path is identified. All diagnoses are supported by 2 verified manufacturer sources.

Earn one free month per confirmed error.

After each diagnosis, use our Repair vs. Replace button for a cost-based recommendation. Age, cost threshold, and service history are factored in automatically.

As soon as the repair is confirmed, the part is identified and the order is pre-filled. No separate lookup, no supplier call. Delivery in 2–3 business days.

The average cost of a bad dispatch is $200 or more: a technician pulled off a billable job, fuel, and labor costs. That is why just one avoided dispatch covers the cost.

50 diagnoses before dispatch can save you up to 25 hours a month in triage, supervisor calls, and technician briefing time.